COVID-19 - Information for our communities Ask for our Enhanced Resident Protection plan
The translated audio recordings were developed by Bolton Clarke to help protect our clients and residents.
To stop the spread of Coronavirus (COVID-19), we ask clients, staff and visitors four screening questions. We screen clients before staff enter a client’s home. We screen staff and visitors before they enter a residential aged care community or retirement community.
We welcome other health services and aged care providers to use the audio recordings. Together we can help stop the spread of COVID-19.
If a client/visitor does not understand English:
Before using the audio recordings with the client or visitor
When communicating with a person: