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ARVAS accreditation

Peace of mind for our residents

At Bolton Clarke we are committed to providing peace of mind to our residents with quality living and care options that focus on promoting independence, clarity and transparency, assurance and safety.

Retirement living accreditation

As part of our commitment to care, we are pleased to announce that our villages are among the first in Australia to be awarded Australian Retirement Village Accreditation Scheme (ARVAS) accreditation.

This accreditation extends upon our level of service and care as a foundation member of the Retirement Living Code of Conduct.


How we're assessed

Bolton Clarke's ARVAS accreditation means you can be assured of trustworthy and high-quality services across our retirement villages. Each community is assessed against set standards that reflect the experiences of our residents.

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Community management
Positive and proactive managers lead our villages, ensuring our communities are well maintained and comply with legislation.
Human resource management
Our team receive ongoing training to ensure we adhere to legislation.
Resident entry and exit
Our communities are transparent with clear communication regarding contracts and billing through both the entry and exit process.
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Community engagement
We work with residents to receive regular feedback on operations and services to ensure we are providing services aligned with resident wellbeing.
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Environment, services and facilities
Communities are thoughtfully planned for comfort and accessibility with quality services and facilities.
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Safety and security
We provide a safe community and lifestyle so residents can enjoy retirement with peace of mind.

What our residents say

Shared spaces

About our people

"Bolton Clarke retirement villages have the right people with the right skills that go above and beyond in their roles."

About joining the community

"The orientation process was helpful when I moved in. Our village manager walked us through all the processes including billing and invoicing."

About community engagement

"There are both formal and informal mechanisms to communicate feedback with management."

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Community news

The 'Resident Care' standard is not applicable as Bolton Clarke is an Approved Provider of Home Care Services accessed by residents as required.