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Home and Community Support

Providing everything from a little help to specialised care, our flexible Home and Community Support services cover home nursing, home assistance and allied health.

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Support at Home

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Under the Commonwealth Home Support Program (CHSP), we offer a range of quality services to help people live positively and improve their health, well-being and independence. Services are offered based on your needs and assessed eligibility. See pricing for each state:

 
New South Wales
 
Queensland
 
Victoria and Western Australia

New South Wales

We offer essential personal care and social support services designed to enhance your independence and optimise your well-being. For full details see CHSP pricing schedule for NSW [PDF]

Other home support services

  Co-contribution Unit
Personal care $13.44 Per hour
Social support $13.44 Per hour
Flexible respite $13.44 Per hour
Domestic assistance $13.44 Per hour
Meal preparation $13.44 Per hour
  • This pricing schedule should be read together with your Agreement with us.
  • All rates are displayed per hour. Rates are exclusive of GST.
  • Time is billed at 60 minutes, then 15-minute increments after that.
  • Rates are inclusive of employee wages, supplier charges and indirect costs.
  • Our standard hours are 6am-6pm (Mon-Fri).
  • Telehealth and virtual services may be offered where clinically appropriate.
  • Social support services greater than 20km will incur an additional charge of $2.06 per kilometre on top of contribution.
  • You may be eligible for hardship assistance to reduce your contributions. We can help you to apply for this assistance.
  • Notification of any cancellation must be received at least two business days prior to the commencement of the service otherwise full fees will be incurred.
  • We may adjust fees from time to time and will agree the price of services or consumables by mutual consent, following consultation with you.

Other home support services

  Co-contribution Unit
Personal care $13.44 Per hour
Social support $13.44 Per hour
Flexible respite $13.44 Per hour
Domestic assistance $13.44 Per hour
Meal preparation $13.44 Per hour
  • This pricing schedule should be read together with your Agreement with us.
  • All rates are displayed per hour. Rates are exclusive of GST.
  • Time is billed at 60 minutes, then 15-minute increments after that.
  • Rates are inclusive of employee wages, supplier charges and indirect costs.
  • Our standard hours are 6am-6pm (Mon-Fri).
  • Telehealth and virtual services may be offered where clinically appropriate.
  • Social support services greater than 20km will incur an additional charge of $2.06 per kilometre on top of contribution.
  • You may be eligible for hardship assistance to reduce your contributions. We can help you to apply for this assistance.
  • Notification of any cancellation must be received at least two business days prior to the commencement of the service otherwise full fees will be incurred.
  • We may adjust fees from time to time and will agree the price of services or consumables by mutual consent, following consultation with you.

Queensland

Our team of highly skilled nurses and allied health professionals can help you optimise your health, strength, and function. We offer essential personal care and social support services designed to enhance your independence and optimise your well-being. For full details see CHSP pricing schedule for QLD [PDF]

Clinical services

  Co-contribution Unit
Nursing $11.55 Per hour
Allied health $15.75 Per hour
Allied health group $6.73 Per hour

Other home support services

  Co-contribution Unit
Personal care $13.44 Per hour
Social support $13.44 Per hour
Social support group $4.20 Per hour
Flexible respite $13.44 Per hour
Domestic assistance $13.44 Per hour
Meal delivery $8.03 Per meal
Transport $10.50 Per trip
Centre-based respite $26.92 Per service
  • This contributions schedule should be read together with your Agreement with us.
  • All rates are displayed per hour except for centre-based respite (per service), meals (per meal) and direct transport (per trip). Rates are exclusive of GST.
  • For hourly services, time is billed at 60 minutes, then 15-minute increments after that.
  • Rates are inclusive of employee wages, supplier charges and indirect costs.
  • Our standard hours are 6am-6pm (Mon-Fri).
  • Telehealth and virtual services may be offered where clinically appropriate.
  • Transport services greater than 10km will incur an additional charge of $2.06 per kilometre on top of contribution.
  • Social support services greater than 20km will incur an additional charge of $2.06 per kilometre on top of contribution.
  • You may be eligible for hardship assistance to reduce your contributions. We can help you to apply for this assistance.
  • Notification of any cancellation must be received at least two business days prior to the commencement of the service otherwise full fees will be incurred.
  • We may adjust fees from time to time and will agree the price of services or consumables by mutual consent, following consultation with you.

Clinical services

  Co-contribution Unit
Nursing $11.55 Per hour
Allied health $15.75 Per hour
Allied health group $6.73 Per hour

Other home support services

  Co-contribution Unit
Personal care $13.44 Per hour
Social support $13.44 Per hour
Social support group $4.20 Per hour
Flexible respite $13.44 Per hour
Domestic assistance $13.44 Per hour
Meal delivery $8.03 Per meal
Transport $10.50 Per trip
Centre-based respite $26.92 Per service
  • This contributions schedule should be read together with your Agreement with us.
  • All rates are displayed per hour except for centre-based respite (per service), meals (per meal) and direct transport (per trip). Rates are exclusive of GST.
  • For hourly services, time is billed at 60 minutes, then 15-minute increments after that.
  • Rates are inclusive of employee wages, supplier charges and indirect costs.
  • Our standard hours are 6am-6pm (Mon-Fri).
  • Telehealth and virtual services may be offered where clinically appropriate.
  • Transport services greater than 10km will incur an additional charge of $2.06 per kilometre on top of contribution.
  • Social support services greater than 20km will incur an additional charge of $2.06 per kilometre on top of contribution.
  • You may be eligible for hardship assistance to reduce your contributions. We can help you to apply for this assistance.
  • Notification of any cancellation must be received at least two business days prior to the commencement of the service otherwise full fees will be incurred.
  • We may adjust fees from time to time and will agree the price of services or consumables by mutual consent, following consultation with you.

Victoria and Western Australia

Our team of highly skilled nurses and allied health professionals can help you optimise your health, strength, and function. We offer essential personal care and social support services designed to enhance your independence and optimise your well-being. For full details see CHSP pricing schedule for VIC and WA [PDF]

Nursing and allied health services

  Co-contribution Unit
Nursing $13.44 Per service
Physiotherapy $13.44 Per service
Occupational therapy $13.44 Per service
Social work $13.44 Per service

Other home support services

  Co-contribution Unit
Personal care $13.44 Per service
Social support $13.44 Per service
Flexible respite $13.44 Per service
Domestic assistance $13.44 Per service
WA only: Cottage respite $165.38 Per day
WA only: Centre-based respite $35.28 Per day
  • This pricing schedule should be read together with your Agreement with us.
  • All rates are displayed per service except for Cottage Respite, Centre-Based Respite (per day). Rates are exclusive of GST.
  • Rates are inclusive of employee wages, supplier charges and indirect costs.
  • Our standard hours are 6am-6pm (Mon-Fri).
  • Telehealth and virtual services may be offered where clinically appropriate.
  • You may be eligible for hardship assistance to reduce your contributions. We can help you to apply for this assistance.
  • Notification of any cancellation must be received at least two business days prior to the commencement of the service otherwise full fees will be incurred.
  • We may adjust fees from time to time and will agree the price of services or consumables by mutual consent, following consultation with you.
  • Additional travel during client time is charged at $2.06 per kilometre.

Nursing and allied health services

  Co-contribution Unit
Nursing $13.44 Per service
Physiotherapy $13.44 Per service
Occupational therapy $13.44 Per service
Social work $13.44 Per service

Other home support services

  Co-contribution Unit
Personal care $13.44 Per service
Social support $13.44 Per service
Flexible respite $13.44 Per service
Domestic assistance $13.44 Per service
WA only: Cottage respite $165.38 Per day
WA only: Centre-based respite $35.28 Per day
  • This pricing schedule should be read together with your Agreement with us.
  • All rates are displayed per service except for Cottage Respite, Centre-Based Respite (per day). Rates are exclusive of GST.
  • Rates are inclusive of employee wages, supplier charges and indirect costs.
  • Our standard hours are 6am-6pm (Mon-Fri).
  • Telehealth and virtual services may be offered where clinically appropriate.
  • You may be eligible for hardship assistance to reduce your contributions. We can help you to apply for this assistance.
  • Notification of any cancellation must be received at least two business days prior to the commencement of the service otherwise full fees will be incurred.
  • We may adjust fees from time to time and will agree the price of services or consumables by mutual consent, following consultation with you.
  • Additional travel during client time is charged at $2.06 per kilometre.

Client financial hardship

The Australian Government covers most, but not all, of the cost of your Commonwealth Home Support Program (CHSP) services. You pay the remaining amount as a contribution towards the cost of your care.

To learn out more about how our contributions are set, how to apply for a fee review and about our cancellation fees, please read our Contribution and Hardship Policy.

If you are experiencing financial hardship, you can request a review at any time by completing the Client Financial Hardship Form.

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Bolton Clarke acknowledges the Traditional Custodians of the land which we live and work, their rich culture and spiritual connection to country.
We pay our respects to Elders past and present.
Bolton Clarke acknowledges the Traditional Custodians of the land which we live and work, their rich culture and spiritual connection to country. We pay our respects to Elders past and present.
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