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Home and Community Support

Providing everything from a little help to specialised care, our flexible Home and Community Support services cover home nursing, home assistance and allied health.

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Support at Home

If you have been assigned a package or want to know more, we’re here to help.

CALL US TODAY

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From community education programs to research and digital innovation, we co-design services to support you to live your life, your way.

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Home and Community Support

Supporting you to live positively and independently at home.

CALL TODAY

Home and Community Support

Supporting you to live positively and independently at home.

CALL TODAY

Home and Community Support offers a range of flexible services covering home nursing, home assistance and other specialised care including dementia support.

Designed to keep you living independently and delivered with the expertise, kindness and respect you deserve, we’ll work with you to create a personalised care plan that suits your needs and interests.

Need help with home care services? Call us today on 1300 22 11 22.

Preparing for Support at Home - Bolton Clarke

Getting started with
Support at Home

Ready to get started with a home care partner who truly understands your needs?
If you have been assigned a package or want to know more, we’re here to help.

CALL US TODAY

Our home nursing and assistance services

Whether you’re getting back on your feet after a hospital stay or need help with cleaning or gardening, Bolton Clarke has a range of services to support you, your requirements and your interests. These cover all levels of care, from low to high.

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Nursing and clinical care

Highly-skilled home nurses and specialists supporting you to stay well or recover after hospital.

  • Dementia care
  • Diabetes support
  • Continence management
  • Medication management
  • Wound management
  • Stoma care
  • Help after a hospital stay
Allied Health-Salmon-RGB

Allied health services

Specialised health and wellbeing services to help you strengthen your mobility and independence.

  • Physiotherapy
  • Occupational therapy
  • Podiatry
  • Speech therapy
  • Nutritional support
  • Social work
Personal Care-Salmon-RGB

Personal care

Tailored support for care routines that make you feel at ease and at your best.

  • Respite care to enable family and carers to recharge
  • Help with showering and bathing
  • Dressing and undressing
  • Getting in and out of bed
  • Help with toileting
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Out and about

Keeping you connected to the community, whether it's support for social events or a lift to the shops.

  • Social activities and exercise programs
  • Transport to appointments
  • Transport to shops and social gatherings
  • Day therapy
  • Assistive technology
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Home and garden

Making life a little easier with an extra hand around house or to maintain the garden.

  • Laundry, household cleaning and dishwashing
  • Grocery shopping, cooking and meal preparation
  • Basic home maintenance (e.g. changing light bulbs)
  • Lawn mowing and gardening
  • Home modifications
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Extra support

Services and advice to support your physical health and mental wellbeing.

  • Health and wellbeing support
  • Health assessments
  • Nutrition advice
  • Palliative and bereavement care
  • Help to find other services
  • Homeless Persons Program

Why choose Bolton Clarke?

You’re in the best of hands with the people who started home nursing in Australia in 1885. We have more than 2,500 nurses, allied health therapists and carers visiting 11,000 clients in their own home, providing:

  1. Specialised clinical care, including dementia support
  2. Assistance with personal care
  3. Help around the house, and getting out and about
  4. Flexible care that evolves with your needs
Why Bolton Clarke

Support every step of the way

When it comes to getting the right care at home, it can be difficult to know where to begin. We're ready to help with the services and support that will help you live the life you want.

We'd love to help you get started with home care services under Support at Home. To find out about other funding options please contact our helpful team.

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Step 1 – Contact My Aged Care

When considering your aged care options, you’ll first need to arrange an assessment through My Aged Care or call 1800 200 422.

They’ll chat with you about your day-to-day routine, physical and mental health, and what’s important to you.

You can also register a trusted person as a supporter who can assist and access information about your care.

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Step 2 – Complete an Aged Care Assessment

My Aged Care will arrange an assessment for you. This will help determine which level of care is right for you.

You will receive a letter advising what care and services you have been approved to receive. You will then be added to the Support at Home queue.

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Step 3 – Understanding the costs

Depending on your personal circumstances, Services Australia (Centrelink) will assess how much you will pay towards your services.

If you are already receiving a government payment, please call Services Australia on 1800 227 425. We recommend having your financial details ready before the call. If you have not contacted them before you will need to complete a financial assessment.

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Step 4 – Accepting your Support at Home

When your funding becomes available, you will receive a letter notifying you that you have been allocated Support at Home funding.

You will have 56 calendar days from the approval date to choose an approved provider to support you at home.

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Step 5 – Selecting your provider

When you choose Bolton Clarke, we’ll work with you (and your support person if you wish) to plan your expert care and support services and begin right away.

Our friendly Home and Community Support team would love to talk with you about your specific needs and what matters to you most. Call 1300 22 11 22 to learn about the range of services available to you.

Get started with home care

If you’d like to talk about your personal situation or need more information, please call our friendly team on:
1300 22 11 22

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Talk to our friendly team today

If you prefer to speak over the phone, our team can help with any questions you may have: 1300 22 11 22

Hear from our clients

Home and Community Support testimonial
Home and Community Support testimonial

“The Home and Community Support team are wonderful and I feel they are a part of my family. I look forward to my carers coming, they just make so much difference.”

- Barbara, client, Bolton Clarke Home and Community Support

Home and Community Support
Home and Community Support

“We felt like we had won the lottery when our Home and Community Support nurse arrived. She was extremely professional and respectful. My wife and I were in tears reflecting on how blessed we were to have such thorough support.”

- Trevor, client, Bolton Clarke Home and Community Support

Home and Community Support
Home and Community Support

“My Mother could not have stayed as long as she has in her own home without the support and care of Bolton Clarke and all the wonderful staff that came to assist and care for her. They have been like family to us.”

- Liz, family member, Bolton Clarke Home and Community Support

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Bolton Clarke acknowledges the Traditional Custodians of the land which we live and work, their rich culture and spiritual connection to country.
We pay our respects to Elders past and present.
Bolton Clarke acknowledges the Traditional Custodians of the land which we live and work, their rich culture and spiritual connection to country. We pay our respects to Elders past and present.
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