A peaceful rural setting with quality care assured
Bolton Clarke Baycrest
-
99 Doolong Road, Pialba QLD 4655
- 07 4303 2000
Set close to farmland, near to Hervey Bay’s beaches, Bolton Clarke’s Baycrest provides high-quality aged care in a friendly, secure and relaxed residential environment.
Discover our Baycrest community
View our gallery to find out more about life at Bolton Clarke Baycrest.
Supporting you with tailored care
Types of care and support
As care partners, not just providers, we work with our residents and their families to provide services and create environments that support positive ageing at every stage.
Personal care
Personalised care that evolves as needs change.
Allied health services
Connecting our residents to dedicated health professionals.
Respite care
Working with carers and their loved ones to provide flexible respite care options.
Restorative support
Support to maintain or regain independence in daily tasks.
Our commitment to care
We work together with our residents and their families to ensure quality care and safety comes first.
- Residents are treated with respect, honesty and dignity.
- Residents are actively engaged in how care services are provided.
- Care services are high quality and delivered by capable teams.
- Homes provide residents with choice and promote independence.
Governance and safety standards
Bolton Clarke is committed to ensuring the care and services provided to consumers meet the Aged Care Quality Standards which took effect on 1 July 2019. You can hear the standards explained in English and other languages here.
All our services and outlets operate under the Bolton Clarke Clinical Governance, Client Safety and Wellbeing Framework to ensure that all care is high quality and safe. The framework defines quality care as the delivery of high quality, safe and effective care by capable teams; being treated as a person with respect, honesty and dignity; feeling safe and comfortable; informing clients and using their feedback.
Types of care and support
As care partners, not just providers, we work with our residents and their families to provide services and create environments that support positive ageing at every stage.
Personal care
Personalised care that evolves as needs change.
Allied health services
Connecting our residents to dedicated health professionals.
Respite care
Working with carers and their loved ones to provide flexible respite care options.
Restorative support
Support to maintain or regain independence in daily tasks.
Our commitment to care
We work together with our residents and their families to ensure quality care and safety comes first.
- Residents are treated with respect, honesty and dignity.
- Residents are actively engaged in how care services are provided.
- Care services are high quality and delivered by capable teams.
- Homes provide residents with choice and promote independence.
Governance and safety standards
Bolton Clarke is committed to ensuring the care and services provided to consumers meet the Aged Care Quality Standards which took effect on 1 July 2019. You can hear the standards explained in English and other languages here.
All our services and outlets operate under the Bolton Clarke Clinical Governance, Client Safety and Wellbeing Framework to ensure that all care is high quality and safe. The framework defines quality care as the delivery of high quality, safe and effective care by capable teams; being treated as a person with respect, honesty and dignity; feeling safe and comfortable; informing clients and using their feedback.
Enjoy everything Baycrest has to offer
What makes this community special?
Resident’s lounge and activities room
BBQ and family areas
Hairdressing salon
Community bus service
Registered nurse on duty 24/7
Hear from our residents and families
Testimonials from Bolton Clarke residential aged care homes
"I appreciate the help of all of the Bolton Clarke staff for the care and support they provide to me."
- Eileen, resident, Bolton Clarke Fernhill
"It means so much to me that my Dad is in such wonderful care when I can't be there myself. Saying thank you doesn't seem to be enough for the wonderful way you look after him."
- Sandra, family member, Bolton Clarke Galleon Gardens
"I have been a resident for 10 years. The staff here are fantastic and I have to give thanks because they are born, not made. They've got their hearts in the right places."
- Judith, resident, Bolton Clarke Moreton Shores
"I'm very involved with everything here, we have a terrific lifestyle team and our staff care for us really well."
- Sandra, resident, Bolton Clarke Riddell Gardens
Share your feedback
At Bolton Clarke we value your feedback. Letting us know about your experience at our Baycrest residential aged care home will help us review and improve what we do.
To share your experiences please submit your thoughts via CarePage, our customer feedback platform. This is the same survey tool used by the Aged Care Quality and Safety Commission and is available to you, your family and representatives.
Support every step of the way
When it’s time to begin looking for the right aged care home, we can assist you through the process.
Step 1 – Complete an Aged Care Assessment
Call My Aged Care on 1800 200 422 to arrange an ACAT assessment. This will help to determine your needs and eligibility to receive funding towards the cost of care.
As it may take between 2-6 weeks to receive your assessment, now is a good time to start shortlisting homes you’re interested in.
Step 2 – Work out any contributions
It’s important to understand the payment options and subsidies available when it comes to residential aged care.
If you are looking for a permanent home, you’ll also need to complete a financial assessment with Services Australia to determine how much you may need to contribute towards your accommodation.
Step 3 – Find your home
Finding the right home can be a big decision. We’d love you to take a tour of a Bolton Clarke home and talk with our residential manager about your specific care needs and what matters to you most.
As a resident you’ll have access to our dedicated team, all working together to support your wellbeing.
Step 4 – Apply for admission
When you have found your preferred home and received your assessment from My Aged Care it’s time to complete your application for entry into residential aged care.
Simply contact our friendly admissions team on 1300 22 11 22 and we can guide you through the process including any of the documentation you will need.
Step 5 – Seek advice
Before signing an agreement to enter residential aged care, it’s a good idea for you to seek independent advice from a specialised aged care financial advisor. As an impartial advisor, they can guide you on the best payment options and arrangements for your individual circumstances.
Step 6 – Move and settle in
When it’s time to move into your new Bolton Clarke home, we’ll work with you and your family to settle in and personalise your home.
Our team will help you with the transition, with services and activities centred around your needs, interests, abilities and choices.
Need help?
If you’d like to talk about your personal situation or better understand the process of transitioning into residential aged care, please call our friendly team on:
1300 22 11 22
We can support you with any and all of the steps involved.
Find the right option for you
Bolton Clarke Baycrest offers two accommodation types – Comfort Plus and Premium.
Comfort Plus
-
Min. 15m2 room size
-
Plus 5m2 private ensuite
Comfort Plus
Room features
- Comfortable, private room with an ensuite and garden views.
- Room includes an electric bed, bedside table with lockable drawer, chair, and wardrobe.
- Split system air-conditioning, connections to telephone, Foxtel, and internet available.
- Low maintenance living with built-in hotel services including laundry and meal services.
- All comfort rooms are designed to have direct access to a small outdoor patio overlooking the garden.
Design features
- Services and support designed to optimise your health and wellbeing.
Room cost
$400,000
Premium
-
Min. 17m2 room size
-
Plus 5m2 private ensuite
Premium
Room features
- Spacious, modern private room with an ensuite and garden views.
- Room includes an electric bed, bedside table with lockable drawer, chair, and wardrobe.
- Split system air-conditioning, connections to telephone, Foxtel, and internet available.
- Low maintenance living with built-in hotel services including laundry and meal services.
- High quality fittings and fixtures, with furnishings designed to optimise your comfort and wellbeing.
Design features
- Services and support designed to optimise your health and wellbeing.
Room cost
$425,000Comfort Plus
Room features
- Comfortable, private room with an ensuite and garden views.
- Room includes an electric bed, bedside table with lockable drawer, chair, and wardrobe.
- Split system air-conditioning, connections to telephone, Foxtel, and internet available.
- Low maintenance living with built-in hotel services including laundry and meal services.
- All comfort rooms are designed to have direct access to a small outdoor patio overlooking the garden.
Design features
- Services and support designed to optimise your health and wellbeing.
Room cost
$400,000
Premium
Room features
- Spacious, modern private room with an ensuite and garden views.
- Room includes an electric bed, bedside table with lockable drawer, chair, and wardrobe.
- Split system air-conditioning, connections to telephone, Foxtel, and internet available.
- Low maintenance living with built-in hotel services including laundry and meal services.
- High quality fittings and fixtures, with furnishings designed to optimise your comfort and wellbeing.
Design features
- Services and support designed to optimise your health and wellbeing.
Room cost
$425,000
Accommodation Calculator
In three simple steps get an indication of accommodation costs for your preferred room type. This is just an estimate, we encourage you to seek independent financial advice before making a decision.
Step 1 - Choose your room type
The cost of each room depends on things like size, design and other features.
Room cost: $XXX,XXX
Step 2 - Choose your deposit amount
The cost of each room Enter the amount you’d like to pay as a deposit. This can also be adjusted in the next step.
This payment is known as a Refundable Accommodation Deposit (RAD). It is a fully-refundable lump sum. The rest of the cost can be covered with your Daily Accommodation Payment (DAP).
Step 3 - Adjust your payments
The more you contribute to your deposit, the less you’ll pay daily. If you wish, you can adjust these amounts using the slider.
Refundable Accommodation Deposit (RAD)
0Daily Accommodation Payment (DAP)
0Current interest rate: %
Find out more about accommodation and care costsPrices correct at 1 April 2025. Interest rate correct at 1 July 2025.
Address
99 Doolong Road
Pialba
QLD 4655
Follow Baycrest on Facebook
Prefer to speak to someone over the phone? Call our team on: 07 4303 2000You may also be interested in...
Chelsea Residential Aged Care
Located in beautiful, historic Maryborough, Bolton Clarke’s Chelsea community provides high-quality aged care in a friendly, secure and comfortable residential environment.
READ MORE
Fairways Residential Aged Care
Located in the subtropical Central Queensland town of Bundaberg, our Fairways community provides high-quality aged care in a friendly, secure and comfortable residential environment.
READ MORE
Baycrest Retirement Living
Set among beautiful manicured gardens, our Baycrest community is just minutes from the beach and major shopping centres – it’s ideally positioned to let you live retirement to the fullest, surrounded by friends and family.
READ MORE