Update on FNQ severe weather

18 December 2023

An update for family and friends of Cairns clients and residents.

Our teams are well-prepared for severe weather events and remain focused on the safety and wellbeing of our clients, residents and employees.

At our Farnorha home residents remain comfortable and we have power, water and food on site, with the back-up generator in use.

We will continue to update families directly and are working closely with emergency services.

Our At Home Support teams are working to emergency plans and have undertaken welfare calls with all clients.

We are working to resume regular services as soon as it is safe to do so, in consultation with emergency services.

Families who would like more information can call our National Service Centre on 1300 22 11 22.

12 December 2023

A number of our Far North Queensland services are preparing for extreme weather conditions linked to Tropical Cyclone Jasper.

Read latest information on the cyclone from the Bureau of Meteorology.

Our teams have been working closely with emergency services and remain focused on the wellbeing of clients, residents and employees.

At home support services in some affected areas have been restricted with alternative arrangements put in place for the safety of clients and employees.

Our residential aged care teams are in direct contact with families to keep them updated.

Families who would like more information can call our National Service Centre on 1300 22 11 22.