What are Residential Aged Care Services?
At Bolton Clarke Residential Aged Care, we understand that while the years have changed some things about you, you’re still the same person you’ve always been.
Respecting your unique story is one of our key hallmarks. If you’re a resident, you and your family can count on being supported by a genuinely caring community, with services and activities centred around your needs, interests and choices.
Bolton Clarke Residential Aged Care communities are staffed around the clock by a combination of dedicated care workers and expert nurses who are on hand to help at any time, including emergency situations. Specialist services like dementia and palliative care support are also available, as well as access to physiotherapists and other allied health professionals.
Plus, we make sure the simple things that make life enjoyable are all taken care of – offering nutritious meals, on-site laundry, plenty of social activities and a nice cup of tea and a chat whenever you’d like one.
Fees and charges
Although the Australian Government subsidises a large proportion of aged care services, you might be asked to contribute towards the cost of your care and accommodation based on your assessed income and assets at the time of entering care.
Whether you’re considering Bolton Clarke’s residential aged care services or those from another provider, it’s important to understand what you might need to cover financially in terms of your accommodation, care and daily living.
These fees include:
This covers the cost of your residential accommodation and is based on the type of room you choose. Bolton Clarke’s prices are published on each of our Residential Aged Care Community Web Pages. We also have accommodation for residents who have been assessed by the government as low means, who may have their accommodation fully subsidised or may be asked to contribute towards the cost of their accommodation.
This payment is for your living costs such as meals, laundry and utilities. The fee is set at 85% of the single pension rate of the basic age care pension.
If the government assesses you as being able to contribute towards the costs of your care, you’ll be asked to pay this fee. The specific amount will depend on the Department of Human Services’ means test (please see below).
These fees cover any extra services you might choose, such as accommodation or service upgrades.
Who will decide what you pay?
To assess your financial position, the Department of Human Services (Centrelink/DVA) will carry out a means test, known as a Permanent Residential Aged Care Request For A Combined Assets And Income Assessment.
Centrelink will then classify your situation as one of the following:
The government will pay your accommodation and care costs so you’ll only need to pay the basic daily care fee.
The government will pay part of your accommodation cost but you’ll need to pay the rest, which will be dependent on your Centrelink /DVA means assessment. You’ll also need to pay the basic daily care fee.
In this instance, the government won’t cover the costs of your room or care, so you’ll need to pay the published price for your room, as well as the basic daily care fee. You may also have to pay a means tested care fee, dependent on your income and assets.
How do you pay for your accommodation?
If the government decides you need to pay for your accommodation, you’ll have up to 28 days from your moving-in date to choose how you’d like to pay. Your payment options will depend on whether your aged care accommodation is self-supported or partly supported.
Eligibility for government-funded services
Contact My Aged Care
To find out if you’re eligible for residential aged care funding from the Australian Government, you’ll need an Aged Care Assessment Team (ACAT) assessment. The ACAT is funded by the Australian Government and is not affiliated with any aged care service provider so they provide a completely independent (and free) service. Contact My Aged Care on 1800 200 422 or via the web site www.myagedcare.gov.au to arrange an assessment.
During the assessment
You’re welcome to have a family member, friend or carer with you during the assessment, which will take place in your home (or in hospital, if that’s where you are). The ACAT assessor will ask about your day-to-day routine, your health, the type of assistance you need, as well as the kind of social activities and hobbies you’d like to continue doing.
If you’d like to nominate Bolton Clarke as your preferred residential aged care provider, it’s a good idea to let your ACAT assessor know that during your assessment.
After the Assessment
Once you’ve been assessed, you’ll receive a letter from My Aged Care confirming whether you’ve been approved to receive Australian Government subsidised aged care services.
Please keep this letter and show it to us when you apply for Bolton Clarke residential aged care services.
If you have any questions or concerns about your assessment, you can contact My Aged Care.
For the best personal outcome that suits your needs, it’s important you access expert advice, including financial guidance.
If you have any questions about Bolton Clarke Residential Aged Care, please call our experienced contact centre staff on 1300 076 566. We’re open 24/7 to guide you through your options and put you in touch with a relevant government assessment team.
Find out more about Bolton Clarke independent living services today.Get in touch