Bolton Clarke Services

Bolton Clarke Services

Whether you’re looking for a place to spend your retirement, or just need a little help at home, Bolton Clarke is Australia’s most experienced independent living services organisation. We support you to live the best life possible.

Our long-held values of kindness and respect are at the heart of everything we do – and we’ll always put your needs first.

Every day, and in all we do, our promise is to support you in achieving the quality of life and independence that defines who you are.

Serving the community 24 hours a day, seven days a week, Bolton Clarke organises more than 4 million client visits each year and our services are 100% compliant with the Aged Care Act and Home Care Common Standards.

At Home Support

Wherever you live, we’ll work with you to provide the support and services you need to live the best life possible.

Bolton Clarke At Home Support provides a range of practical and adaptable services covering home nursing, domestic assistance, allied health and mental health – all delivered with the kindness and respect you deserve.

Home nursing

With a rich history of providing the finest nursing care to all Australians, reaching right back to 1885, our nurses provide expert clinical care, support and advice 7 days a week.

Our services* include:

  • Care after hospital discharge
  • Continence management
  • Dementia care
  • Diabetes services
  • Medicines management
  • Palliative care
  • Wound management

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Home assistance

Our experienced carers work with you to achieve the best quality of life at home.

Our services* include:

  • Domestic assistance
    Household cleaning, dish washing, clothes washing and ironing, shopping and bill paying.
  • Personal care
    Helping with self-care tasks like meal preparation, bathing, toileting, dressing, grooming, getting in or out of bed and general mobility around the house.
  • Respite care
    In-home respite that offers relief for a carer, so that they can take a break from their responsibilities.
  • Restorative activities
    Working with you to create an exercise or socialisation programme to help you regain mobility and a fuller life.
  • Safety-related home and garden maintenance
    Replacing light bulbs, tap washers and installing smoke and security alarm batteries.
  • Transport services
    Helping you get to social outings and community engagements, so that you can maintain connections
    with family and friends.
  • Specialised nursing and home care
    Supporting 30,000 veterans and their families.

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* Services may vary according to location

Home Care Packages

Many of our Home NursingHome Assistance and health and wellbeing services can be accessed via Home Care Packages. These Government funded packages provide a fixed amount of money to help support people who want to retain their independence and lifestyle in their own home.

As Australia’s most experienced provider of home care services, Bolton Clarke knows that the best quality Home Care Package is one you help design yourself. That’s why we ask questions, listen carefully, and make sure the mix of services you need are all included. You’ll have the peace of mind that comes with having 24/7 support and our long held commitment to helping you achieve the greatest independence and best quality of life possible.  

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Retirement Living

With 2,200 residents living in our 1,871 retirement living units, Bolton Clarke helps you enjoy all that’s comfortable and familiar, in a fresh and stimulating environment.

In one of Bolton Clarke’s Retirement Living communities, you can enjoy life within a safe, vibrant and friendly complex, where your independence is respected, your individuality is celebrated and you can spend time on your hobbies, your social life, all the things that bring you joy.

Residential Aged Care

At Bolton Clarke Residential Aged Care, we understand that while the years have changed some things about you, you’re still the same person you’ve always been.

Our first and most important duty is to create a place where you can continue to be yourself, and we currently support almost 2,300 customers who’ve chosen to make their home at our 24 residential aged care communities.

As a resident, you and your family can count on being supported by a genuinely caring community, with services and activities centred around your needs, interests, abilities and choices.

Bolton Clarke Residential Aged Care communities are staffed around the clock by a combination of expert nurses and dedicated carers who can provide help at all times, including emergency situations.

Specialist services like dementia and palliative care support are also available, as well as access to physiotherapists and other allied health professionals.

Plus, we make sure the simple things that make life enjoyable are all taken care of – offering nutritious meals, on-site laundry, plenty of social activities and a nice cup of tea and a chat whenever you’d like one.

Mental Health

It doesn’t matter what your age is, many of us experience stress, depression and anxiety. It can be triggered by work or financial pressures, family issues, health concerns or loneliness. If you’re finding the going tough, help is at hand.

Developed by beyondblue and delivered by Bolton Clarke, NewAccess is a free early intervention program that provides support from a coach, who will assess you, then work with you in setting practical, effective strategies to help you get back on track.

The NewAccess program has proven to be very effective in helping people tackle day-to-day pressures that are affecting their life.

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Veterans Services

Bolton Clarke (formerly RSL Care), started with the establishment of the RSL Qld War Veterans’ Homes Trust which was created to support the ex-service community. Our first veterans’ hostel opened in 1938 and since then we’ve grown to offer a wide range of services across a portfolio of HomeCare, Retirement Living and Residential Aged Care options.

While we serve the broader community and welcome all older Australians, we are also here to support the health and wellbeing of our ex-service men and women through a strong association with the Department of Veterans Affairs.

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Personal & Domestic Services

If you need a little help with some chores around the house or garden, our professional support workers can help you regain or maintain your independence by helping you with a number of daily activities. From housekeeping duties that you may have difficulty doing yourself, to transport to social events, you can have daily, weekly or fortnightly services or arrange a single visit if that’s all you need.

Your comfort and dignity is our top priority and our experienced support workers will make sure you’re always treated with kindness and respect.

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Other services

Bolton Clarke also offers specialised health and wellbeing services to help you regain or strengthen your mobility, independence and wellbeing.

Our services include:

  • advice from a dietitian about healthy eating
  • mental health services
  • occupational therapy, to help you recover or maintain your physical ability
  • other allied health and therapy services
  • physiotherapy, to help you with mobility, strength and balance
  • podiatry
  • speech pathology

Speaking your language

At Bolton Clarke diversity is respected and celebrated, and we’re proud to work with people from many different non-English speaking backgrounds.

We have language telephone lines so we can communicate clearly with you if English isn’t your first language. These lines are open 24 hours a day, 7 days a week.

bolton clarke diversity

We’d like to hear from you

Bolton Clarke is here to help you with your retirement, aged and independent living needs. For more information on our services call us or send us an enquiry online.