New service to beat anxiety, depression in South Western Sydney

New service to beat anxiety, depression in South Western Sydney

Mental health coaching offers accessible support

A breakthrough mental health coaching program is now available in South Western Sydney, thanks to a partnership between South Western Sydney Primary Health Network (PHN) and Bolton Clarke (formerly RSL Care + RDNS).

NewAccess, a free program for people aged 18 and over who have mild to moderate depression and anxiety, was launched at South Western Sydney PHN’s mental health symposium and services launch at Campbelltown Catholic Club on 11 September., a free program for people aged 18 and over who have mild to moderate depression and anxiety, was launched at South Western Sydney PHN’s mental health symposium and services launch at Campbelltown Catholic Club on 11 September.

The program was developed by beyondblue to break down everyday barriers that stop people seeking help when they need it most – including stigma, cost and a lack of transport to access services.

NewAccess is an Australian first early intervention mental health program that really gets to the heart of trying to reduce the barriers for people accessing services,” beyondblue Deputy CEO Susan Anderson said.

NewAccess participants do not need a doctor’s referral and can access six private sessions with a qualified coach, who will develop an individually tailored plan to get clients back to good health.

Coaches conduct low intensity treatment sessions in person from Bolton Clarke’s Liverpool offices, over the phone or via Skype and help participants gain practical skills such as goal-setting, to regain control of their mental health.

Mental health is one of 10 priority issues identified for the South Western Sydney Primary Health Network  catchment, which covers almost one million people across seven local government areas.

Bolton Clarke already delivers NewAccess across South Australia, where results show a greater than 70 per cent recovery rate for participants.

Bolton Clarke Executive General Manager Brand and Business Development Dan Woods said the organisation was excited to deliver the service, which went to the heart of its mission as a provider of relief to people suffering distress.

“A common element across our services base is supporting health, wellbeing and quality of life for individuals and communities in whatever way is appropriate,” he said.

NewAccess gives voice to people who don’t have it, access to people previously unable to receive it and meaningful results to people who are deserving of support.

“Through this program we have already been able to see a genuine difference made to the lives of 2,250 clients in South Australia. We look forward to working with South Western Sydney PHN and beyondblue to make a difference in Sydney.”

 

NewAccess background:

  • NewAccess is not a mental health crisis service. It’s an early intervention program that delivers low intensity cognitive behaviour therapy.
  • Coaches are specifically trained to identify and step up individuals who require more intensive support and can connect participants with employment, financial, education and housing agencies.
  • NewAccess is running in Brisbane, Sydney, South Australia, ACT, North Coast NSW and the Murrumbidgee/Riverina region and is expected to launch in other locations in the future.
  • The national pilot program (South Australia, ACT, North Coast NSW) was independently evaluated by Ernst and Young.
  • The NewAccess program may be helpful for new parents, students, people experiencing isolation, loneliness, unemployment and family problems among other stressful situations.
  • The program is based on the successful, evidence-based UK program Improving Access to Psychological Therapies (IAPT).

NewAccess: How it works…

  • After making contact with NewAccess, participants are immediately assessed to ensure suitability for the program and booked in for the first of up to six sessions with their own coach.
  • The program is flexible so participants can choose how and when they attend sessions and whether it’s in person, by phone, or Skype.
  • At the final session, the coach and participant will evaluate progress together. Coaches may refer participants to other support services if necessary.

 

To find out more about NewAccess, click here

Phone 1800 010 630 to start the NewAccess program.

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