Skip to main content

Practical support to get you through tough times


It doesn’t matter what your age, many of us experience stress, depression and anxiety. It can be triggered by work or financial pressures, family issues, health concerns or loneliness. If you’re finding the going tough, help is at hand.

Developed by beyondblue and delivered by Bolton Clarke, NewAccess is a free early intervention program that provides support from a coach, who will assess you, then work with you in setting practical, effective strategies to help you get back on track.

The NewAccess program has proven to be very effective in helping people tackle day-to-day pressures that are affecting their life.


More about NewAccess

How does NewAccess work?

The program includes six free sessions with your specially trained and experienced NewAccess coach. Sessions can take place over the phone or face-to-face, whichever works best for you. Your coach will also offer two free follow up sessions with you at a later date.

At your first appointment your coach will complete an initial assessment with you and develop a program that’s tailored to your specific needs.

If it’s right for you, your coach can also link you into other useful supporting groups – for example, employment, financial or housing assistance.

Enquire Now

Is it the right program for me?

On average, 1 in 5 women and 1 in 8 men will experience some level of depression and 1 in 3 women and 1 in 5 men will experience anxiety during their lifetime.

If any of the following are causing you to feel unhappy, moody, angry or unable to concentrate or sleep NewAccess could be right for you:

  • Work stress or uncertainty
  • Change in living arrangements
  • New parent worries
  • Family problems
  • Health concerns
  • Long-term isolation or loneliness
  • Financial worries

Enquire Now

Where does the program operate?

Currently, Bolton Clarke offers NewAccess services throughout South Western Sydney (for people 18+), across Central and Eastern Sydney and the Gold Coast (for ages 16+) and in Northern NSW (12+). To see if you're in a Bolton Clarke serviced area, click the below links:

Other locations where NewAccess services are available can be found at beyondblue.

Enquire Now

NewAccess is not a crisis service. If you require immediate support, please contact Lifeline on 13 11 14 or BeyondBlue on 1300 22 4636. If you are are under the age listed above, please contact your family GP or Kids Helpline.

Related Resources
NewAccess Evaluation