Skip to main content
Language
English Arabic Chinese Croatian Greek Hindi Italian Macedonian Polish Russian Vietnamese
Adjust font size
Contact us

Home and Community Support

Providing everything from a little help to specialised care, our flexible Home and Community Support services cover home nursing, home assistance and allied health.

Learn more

Home Care Package calculator

Plan your Home Care Package by choosing the services that meet your needs and interests.

Get started

Our services

About Home and Community Support

Health and wellbeing services

GO BACK

Retirement Living

Offering a range of lifestyle options, each of our communities are affordably priced and designed to support your wellbeing, interests and happiness.

Learn more

Discover affordable retirement living!

Find out just how affordable retirement living could be.

Learn more

Our communities

About Retirement Living

Health and wellbeing services

Specialised services

From community education programs to research and digital innovation, we co-design services to support you to live your life, your way.

Learn more

Our services

Digital independence

Better health and wellbeing

 Adjust font size

Bolton Clarke InTouch

Live independently with confidence

Bolton Clarke InTouch

Live independently with confidence

Bolton Clarke InTouch 

Personal alert systems

Bolton Clarke InTouch lets you enjoy your daily routines and independence, knowing you’re connected to immediate help any time you need it.

The systems are simple to set up and use, with alarms for inside and outside your home, with the option to include pendants with fall detection technology on selected products. You can also invite family into your circle of care using the mobile app.

Watch the 7 News report about how this system can support your independence.

ENQUIRE NOW

Stay connected with assistance when you need it

Together, we can tailor a solution that is right for you and your family.

Watch the video to learn more

InTouch GO Pendant

Peace of mind wherever you go

Bolton Clarke InTouch GO Pendant provides emergency assistance at the press of a button, even when you are away from your home. The SOS button makes it easy to call for help wherever you are.

BC icon-Dark Orange-RGB.svg   Key features

  • GPS location tracking outdoors
  • 24/7 emergency response centre
  • Falls detection technology
  • Clear two-way hands-free voice communication with built-in speaker
  • Operates on the Telstra Mobile Network, is 4G compatible and not reliant on NBN

Product features

Product features
  • The pendant is IP67 water resistant, shower/splash proof
  • Geofencing functionality that sends an alert when the device is outside a predefined area
  • Locate your device via SMS to obtain the GPS location
  • Rechargeable battery with up to 20 hours battery life under normal environmental conditions. Low battery warning prompts.
  • Charging dock fully charges the pendant in under 60 minutes using the USB-powered charging dock. Charges in the car or caravan.
  • Ability to cancel to avoid false alarms
  • Wearable around the neck with breakaway safety lanyard
  • Pendant weighs 53 grams and measures 62mm x 47mm x 17mm
  • Includes a 12-month warranty
  • No lock in contracts

InTouch GO Watch

Peace of mind wherever you go

Bolton Clarke InTouch GO provides emergency assistance at the press of a button, even when you are away from your home. The SOS button makes it easy to call for help wherever you are.

BC icon-Dark Orange-RGB.svg   Key features

  • GPS location tracking outdoors
  • 24/7 emergency response & two-way communication
  • Falls detection technology
  • Clear two-way hands-free voice communication with built-in speaker
  • Heart rate monitor and step counter

Product features

Product features
  • The watch is IPX8 water-proof, up to 3 metre submersion for approximately 30 minutes
  • Geofencing functionality that sends an alert when the device is outside a predefined area
  • Locate your device via SMS to obtain the GPS location
  • Charging dock fully charges the pendant in under 60 minutes using the USB-powered charging dock. Low battery warning prompts. Charges in the car or caravan.
  • Ability to cancel to avoid false alarms
  • Automatically updates time and date based on time zone
  • Watch weighs 65 grams and measures 47.5mm x 16.9mm
  • Includes a 12-month warranty
  • No lock in contracts

In Touch Prime

Live independently with confidence

Bolton Clarke InTouch Prime provides anytime assistance within easy reach in your home. All personal help alarms meet Australian Safety Standards and can be activated by pressing a button. This system is best suited to people with basic or low care needs.

BC icon-Dark Orange-RGB.svg   Key features

  • Simple DIY installation and 24/7 monitoring
  • Waterproof pendant with 400m range
  • 4G (LTE) compatible and not reliant on NBN
  • Clear two-way communication with built-in speaker
  • Customisable based on care needs with the option to add fall detection, panic buttons and voice range extenders

Product features

Product features
  • Connects to Bolton Clarke 24/7 emergency response centre
  • The pendant is IP67 water resistant, shower/splash proof with a breakaway safety lanyard and 400 metre range from the base
  • The pendant weighs 19 grams with battery
  • High quality, long range voice verification
  • Communicates on the 916.5 MHz frequency with a 400 metre maximum radio frequency range
  • Rechargeable li-polymer 3.7V (1.4 Ah) backup double battery with up to 40 hours of continuous operation and power outage protection
  • Meets the Australian AS4607 compliance standard for personal response systems
  • LED indications for system status
  • The control panel including the battery weighs 560 grams and measures 153mm x 153mm x 72mm
  • 12-month warranty
  • No lock in contracts

InTouch Plus

Peace-of-mind for the entire family

Bolton Clarke InTouch Plus helps families to feel connected at all times, with reassurance at the tap of a smartphone. Motion sensors fitted in key locations will trigger a notification to a family member if something seems unusual or out of character. This system is suited to people with moderate care needs.

BC icon-Dark Orange-RGB.svg   Key features

  • All the benefits of Prime, plus:
  • Automatic alerts with customisable family alerts
  • Real time activity reports and display of trending activity
  • Coverage without a pendant through family alerts

Product features

Product features
  • Customisable based on care needs with the option to add sensors, fall detection, panic buttons and voice range extenders
  • Connects to Bolton Clarke 24/7 emergency response centre
  • Free family mobile app allowing circle of care to view activities of daily living and configurable SMS alerts for family members
  • The pendant is IP67 water resistant, shower/splash proof with a breakaway safety lanyard and 400 metre range from the base
  • The pendant weighs 19 grams with battery
  • Rechargeable li-polymer 3.7V (1.4 Ah) backup double battery with up to 40 hours of continuous operation and power outage protection
  • Communicates on the 916.5 MHz frequency with a 400 metre maximum radio frequency range
  • Clear two-way communication with built-in speaker
  • 4G (LTE) compatible and not reliant on NBN
  • The control panel including the battery weighs 560 grams and measures 153mm x 153mm x 72mm
  • Meets the Australian AS4607 compliance standard for personal response systems
  • 12-month warranty
  • No lock in contracts

Pricing and feature comparison

Selecting the right solution with you and your family

Together, we can tailor a solution that is right for you and your family or support person.
Choose as many features as you’d like – these can be changed at any time to meet your needs.
 

Product features

Features
InTouch features GO
Pendant		 GO
Watch		 Prime Plus
Alarm button Tick-Dark Orange-RGB.svg Tick-Dark Orange-RGB.svg Tick-Dark Orange-RGB.svg Tick-Dark Orange-RGB.svg
Wellness monitoring via app - - - Tick-Dark Orange-RGB.svg
Family network - - - Tick-Dark Orange-RGB.svg
24/7 emergency response Tick-Dark Orange-RGB.svg Tick-Dark Orange-RGB.svg Tick-Dark Orange-RGB.svg Tick-Dark Orange-RGB.svg
Out of home monitoring Tick-Dark Orange-RGB.svg Tick-Dark Orange-RGB.svg - -
Step counter - Tick-Dark Orange-RGB.svg - -
Heart rate monitor - Tick-Dark Orange-RGB.svg - -
Jewellery pendant - - Optional Optional
Falls detection Tick-Dark Orange-RGB.svg Tick-Dark Orange-RGB.svg Optional Optional
Geo location Tick-Dark Orange-RGB.svg Tick-Dark Orange-RGB.svg - -
Voice announcements - - Optional Optional
Find me Tick-Dark Orange-RGB.svg Tick-Dark Orange-RGB.svg - -
Geofencing Optional Optional - -
Pricing
InTouch pricing GO
Pendant		 GO
Watch		 Prime Plus
Price $250.00 $399.00 $590.00 $1,040.00
Weekly ongoing service fee + GST $5.60 $5.60 $5.60 $7.00
Administration fee + GST $25.00 $25.00 - -

No lock in contracts – cancel at any time.
Talk to us about available funding options and packages.

Upgrade to our 4G compatible range

In Australia, most home alert systems currently operate on the 3G network. As telecommunication providers expand their 4G and 5G mobile networks, the older networks will be gradually phased out with Telstra the being the first to decommission 3G. The Bolton Clarke InTouch range is 4G compatible, so you can rest assured knowing you will be supported by a reliable network into the future.

UPGRADE NOW

Hear from clients

Testimonials from Bolton Clarke InTouch users

“They can tell me where I am, if I’m at the library, the shopping centre, if I’m in a particular shop. I find it great, and I can’t understand why more people aren’t using them! It gives you so much more confidence”

- Jean, client, Noosa

“This system has enabled me to change the conversation with my mother and see at a glance when it’s a good time to chat. Instead of asking Mum about care-related matters, like whether she’s slept well or had her breakfast; I can chat to her about plans for the day.”

- Heather, family member, Port Macquarie

Interested in finding out more?

We’re here to help. Complete the form below to receive a copy of our product brochure. One of our friendly team members will be in touch with you soon.
Bolton Clark Logo

Links

News & Resources Events COVID-19 Information Diversity at work Referral form

Login

Employee Login Volunteer Login Password Reset

contact

Level 3, 44 Musk Avenue, Kelvin Grove, QLD 4059

1300 22 11 22

Bolton Clarke acknowledges the Traditional Custodians of the land which we live and work, their rich culture and spiritual connection to country.
We pay our respects to Elders past and present.
Bolton Clarke acknowledges the Traditional Custodians of the land which we live and work, their rich culture and spiritual connection to country. We pay our respects to Elders past and present.
© 2024 Bolton Clarke
Our Policies
•
Terms of use
•
International